Collection Executive

Graduate in B.Com / M.Com / BBA or equivalent. • 25 years of experience in collections, accounts receivable or credit control. • Experience in IT distribution, technology distribution, or channel-driven businesses will be preferred. • Strong follow-up and negotiation skills. • Good communication and interpersonal skills. • Proficiency in MS Excel and ERP/accounting systems. Job Summary

We are looking for a Collections Executive responsible for managing customer receivables, ensuring timely collection of outstanding payments, and maintaining healthy working capital. The role will involve regular follow-up with customers, reconciliation of accounts, resolution of payment-related issues, and coordination with Sales and Finance teams.

Role & responsibilities

Key Responsibilities 1. Customer Collections & Receivables • Follow up with partners/customers for timely payment of outstanding invoices as per agreed credit terms. • Monitor ageing of receivables and prioritize overdue accounts. • Maintain regular communication with partners/customers through calls, emails and meetings. • Follow up on overdue, disputed and high-value receivables. 2. Accounts Reconciliation • Reconcile partners/customer ledgers and identify outstanding invoices, short payments, deductions and credit notes. • Ensure customer accounts are updated accurately and on time. • Obtain payment commitments and maintain proper follow-up records. 3. Coordination with Sales & Product Teams • Work closely with Channel Sales/Product Managers to resolve collection issues. • Escalate critical overdue accounts and customers exceeding approved credit limits. • Support the Sales team in ensuring adherence to customer credit terms. • Provide regular updates on collection status and risks. 4. Distribution Business Responsibilities • Track collections against distributor/reseller/channel partner accounts. • Monitor customer credit limits, payment terms and outstanding exposure. • Coordinate for PDCs, payment confirmations, remittance details and invoice acknowledgements, wherever applicable. 5. MIS & Reporting • Prepare daily/weekly/monthly collection reports. • Maintain Ageing, DSO, overdue and collection-performance reports. • Track committed payment dates and follow up until realization. • Highlight accounts requiring management intervention. • Provide inputs for cash-flow and receivables forecasting.

Preferred candidate profile

Graduate in B.Com / M.Com / BBA or equivalent. • 2–5 years of experience in collections, accounts receivable or credit control. • Experience in IT distribution, technology distribution, or channel-driven businesses will be preferred. • Strong follow-up and negotiation skills. • Good communication and interpersonal skills. • Proficiency in MS Excel and ERP/accounting systems.