Collection Executive

• Make outbound calls to customers regarding pending or overdue payments.
• Follow up with customers and communicate payment due dates and outstanding amounts.
• Maintain professional and polite communication with customers.
• Negotiate suitable payment plans or collection commitments where applicable.
• Update customer payment and follow-up details in the system.
• Achieve daily and monthly collection/calling targets.
• Maintain accurate records of calls, commitments, and payment status.
• Escalate difficult or unresolved cases to the concerned supervisor.

Preferred candidate profile

Telecalling | Customer Handling | Payment Follow-up | Collection | Negotiation | Communication | Target Achievement