Collection Executive - NPA Collection

Role & responsibilities

- Conducting customer profile analysis and customer payment analysis.
- Making collection efficiency plan through allocated contract base 
- Planning daily travel schedule/visits as per payment pattern of customer
- Collection of EMI from the customers overdue as well as current month due.
- Collection of AFC/SFC due from customers.
- Ensuring maximum collection through cheques/digital or branch collections.
- Timely submission of collected cash in the office.
- Taking customer appointments on customer commitments for collection.
- Adherence of statutory, regulatory, and organizational processes and policies 
- Implementing various collection strategies identified by the vertical according to ageing contracts.