Collection Executive - Bad Debt Collections

Candidate will be responsible for recovering overdue and written-off loan amounts from delinquent customers while ensuring compliance with company policies and collection guidelines.

Role & responsibilities

- Handle Bad debt / loan accounts assigned by the company.

- Conduct field visits to customers' residential and business loans for recovery.

- Negotiate and secure payment commitments from customers through personal visits and calling.

- Locate customers who have changed their address or contact details.

- Maintain accurate records of outstanding amounts, promises-to-pay, and actual collections.

- Achieve monthly collection and recovery targets.