Collection Agent
Equinox Labs · Mumbai · onsite · Posted 26d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Collection Agent to join our team at Equinox Labs Private Limited. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.
Roles and Responsibility - Manage and resolve customer complaints professionally.
- Develop and implement effective collection strategies to meet business objectives.
- Build strong relationships with customers to ensure timely payments.
- Conduct field visits to collect payments and resolve issues.
- Collaborate with internal teams to resolve complex customer issues.
- Analyze customer data to identify trends and areas for improvement.
- Any graduate degree from a recognized institution.
- Proven experience in collections or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Familiarity with industry-standard software and tools.
Sourced from naukri
Skills
analytical thinkingtimely paymentsCustomer ComplaintsCommunication SkillsCommunication And Interpersonal Skills
About Equinox Labs
Equinox Labs
Clinical Research
501
employees
2005
21 years old
Mumbai, Maharashtra
India
About
Equinox Labs operates as a prominent testing laboratory, offering comprehensive food, water, and air testing solutions alongside safety auditing and training services across India.
Industries
Clinical ResearchFMCG
Employee ratings
310 reviews
3.9/ 5
Culture
3.8
Career growth
3.2
Work-life
3.8
Employees rate it well for
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