COCO Head _Automobile Dealership

Job Summary

We are looking for an experienced professional to lead and manage automobile dealership operations under the Company-Owned, Company-Operated (COCO) model. The candidate will be responsible for dealership operations, sales growth, team leadership, customer satisfaction, inventory management, and overall business profitability.

Key Responsibilities

• Manage the day-to-day operations of the automobile dealership.
• Drive sales performance and achieve monthly, quarterly, and annual business targets.
• Lead, motivate, and manage sales teams and dealership staff.
• Monitor customer enquiries, lead conversion, sales, and vehicle deliveries.
• Maintain high customer satisfaction and resolve escalated customer complaints.
• Oversee vehicle stock, inventory planning, and availability.
• Monitor dealership expenses, revenue, margins, and profitability.
• Review sales performance and prepare management reports.
• Identify opportunities for business growth and operational improvement.
• Ensure adherence to company policies, operating procedures, and business standards.

Required Qualifications and Experience

• MBA / Postgraduate qualification in Business, Automobile, or Management.
• Minimum 15 years of experience in automobile retail sales and dealership operations.
• At least 5 years in a leadership or dealership management role.
• Proven experience managing dealership operations and sales teams.
• Strong business acumen with experience in sales target achievement and profitability management.
• Excellent leadership, communication, problem-solving, and decision-making skills.