CMS - Sr-AD-Azure AD Professional
Ernst Young · Bengaluru · onsite · Posted 27d ago
Undisclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Global Managed Service - Identity and access Management - Senior
As a Senior Azure AD Operations Support Analyst, you will be responsible for ensuring the smooth and secure operation of Azure Active Directory (Azure AD) services within the organization. Your expertise in Azure AD will be vital in maintaining, troubleshooting, and optimizing identity and access management (IAM) services to support business continuity and compliance Key Requirements / Responsibilities: - Oversee the operational management of Azure AD services, ensuring high availability, reliability, and performance.
- Lead the resolution of complex Azure AD incidents and service requests, providing expert support and guidance.
- Develop, maintain, and enforce operational procedures and documentation for Azure AD management.
- Collaborate with IAM engineering and architecture teams to support the implementation of Azure AD solutions and integrations.
- Perform regular system health checks, monitor Azure AD performance, and conduct capacity planning.
- Coordinate with IT and security teams to ensure IAM operations align with security policies, compliance standards, and best practices.
- Mentor junior operations support analysts and contribute to their professional development.
- Manage Azure AD features such as conditional access, multi-factor authentication (MFA), and privileged identity management (PIM).
- Drive automation and process improvement initiatives to enhance IAM operational efficiency.
- Act as an escalation point for high-impact operational issues and provide strategic recommendations for Azure AD enhancements
- Lead operational support tasks, including system monitoring, user provisioning, access reviews, and troubleshooting.
- Implement and maintain operational procedures and documentation for identity services, including disaster recovery plans.
- Collaborate with the IAM engineering team to transition new features and services into production, ensuring operational readiness.
- Conduct regular operational reviews and audits to identify and remediate potential security gaps or inefficiencies.
- Drive the automation and optimization of operational processes to enhance system reliability and reduce manual workload.
- Mentor junior operations analysts and contribute to the development of training materials and best practices
Preferred Skills :
- Extensive experience in IAM operations, with a strong emphasis on Azure AD and related Microsoft identity solutions.
- Demonstrated experience in operational support, incident management, and problem-solving within an IAM context.
- In-depth knowledge of cloud security, IAM protocols, and regulatory compliance requirements.
- Strong analytical, troubleshooting, and decision-making skills.
- Excellent communication and leadership abilities, with a track record of successful stakeholder management.
- Relevant certifications such as Microsoft Certified: Identity and Access Administrator Associate, ITIL, or similar
Education :
Bachelor s degree in computer science, Information Technology, Cybersecurity, or a related field.
Work Requirements:
- Willingness to travel as required
- Willingness to be on call support engineer and work occasional overtime as required
- Willingness to work in shifts as required
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
AutomationCMSaws iambusiness continuityDisaster recoveryauditsAzure Active DirectoryConditional AccessAzure ADCall SupportCapital MarketscloudCloud SecurityCyber SecurityArchitecturecomplianceMicrosoft Azure
About Ernst & Young
Ernst Young
Management Consulting
44k+
employees
2002
24 years old
Gurgaon / Gurugram, Haryana
India
₹15.3L PA avg
Avg at Ernst & Young
About
At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over.
Industries
Management Consulting
Employee ratings
10 reviews
3.4/ 5
Culture
1.9
Career growth
2.3
Work-life
2.5
Employees rate it well for
Job Security36Skill Development35
Find them on