BENGALURU · FULLTIME
CMS-Manager-AD-Azure AD
Ernst Young
Bengaluru · onsite · Posted 5d ago
Sourced from
Undisclosed3–5 yrsfulltimeBengaluru
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Section · 01
About this role
Managed Service Identity and Access Management - Manager
Key Responsibilities and Accountabilities
Qualifications
Key Responsibilities and Accountabilities
- Strong experience in delivering Identity and Access management support engagements
- Understanding of the compliance framework from the Identity Management perspective
- Experience managing project KPIs, SLAs and report on Managed Services performance KPIs
- Identify the improvement opportunities to solve customer pain points and track them to closure
- Strong record of driving projects to improve operations and support-related processes and the right technical support experience
- Must be able to thrive in a fast-paced, high-energy environment
- Work with the customer and team to prioritize tickets and manage the overall capacity of the team
- Manged Services experience handling multiple projects in shared resource model
- Assist in log monitoring, alert and dashboard maintenance, and training of support staff
- Preferably ITIL Certified with experience in transitioning the project delivery and taking over postproduction support
- Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities
- Setup project governance with experience in preparing and presenting Daily, weekly, and monthly status reports to stakeholders
- Prior experience in IAM solution design, development, and implementation experience preferably Sail Point Identity product
- Effort estimation experience for Identity and Access management support engagements
- Act as a trusted advisor to the team, creating a positive and supportive work environment
- Review of security internal control procedures.
- Experience managing senior-level client relationships
- Experience presenting to clients or other decision makers to present and sell ideas to various audiences
- Pre-sales, proposal and RFP experience is added advantage
- Well-grounded technical know-how in IT Security (network, OS, databases, web technologies, application development)
- Coordination, review, and implementation of other requests such as:
- Demonstrable experience of strategic and tactical thinking and working in information sensitive business(es)
- High degree of empathy, assertiveness, and persuasiveness and potential to lead small teams
- Manage all team HR functions including hiring, training, planning and assigning work, coaching and development, talent and performance management and conducting annual reviews
Qualifications
- Bachelor's Degree required
- Understanding Data integration, Data Quality, data architecture and Master Data Management, project life cycle Phases, best practices, and processes
- Good understanding of Access Governance, Data Quality, and its various aspects
- Excellent communication skills, analytical ability, strong judgment, management skills
- Requirements definition, system design, and software development
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Section · 02
Skills
data qualityCMSaws iamdata architectureidentity and access managementidentity managementDashboardAzure ADHR FunctionsCapital MarketsCommunication SkillsArchitectureData IntegrationApplication DevelopmentcomplianceMicrosoft Azure
Section · Company
About Ernst & Young
Ernst Young
Management Consulting
44k+
employees
2002
24 years old
Gurgaon / Gurugram, Haryana
India
₹15.3L PA avg
Avg at Ernst & Young
About
At EY, our purpose is Building a better working world. The insights and quality services we provide help build trust and confidence in the capital markets and in economies the world over.
Industries
Management Consulting
Employee ratings
10 reviews
3.4/ 5
Culture
1.9
Career growth
2.3
Work-life
2.5
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