Cluster Sales Manager ( Retail)

JOB BEE is hiring a Cluster Sales Manager for our well-known Largest Organised Fashion Accessories Brand retail client to drive the performance of retail counters across Mumbai, Gujarat & Pune.

This is a high-ownership, high-visibility field role you will be the single point of accountability for

• Visual Merchandising, store standards
• Right Inventory sell-through and Sales
• and team quality across the cluster, and a key link between the counters and the leadership team. Team Motivation and Team Training

SKILLS

Sales & Business Performance

• Own the sell-through %, revenue and KPI targets for every SIS counter
• Read daily and weekly sales data, spot the pattern behind the number, and act on it not just report it.

– Flag slow-moving stock, replenishment gaps and counters falling behind target before they become a problem.

– Translate store-level insights into clear action plans

Hire, Train & Retain

• Recruit sales staff for store management
• Build a structured onboarding and on-the-job training plan so every new hire is productive within their first 30 days.
• Coach and train on selling skills, store operations and people management on a regular cycle.
• Own retention for the cluster — build a team culture people want to stay in, and manage performance issues early and fairly.

Store Operations & Visual Merchandising

• Conduct regular store visits daily and audits across Mumbai and Gujarat covering cleanliness, stock availability and store discipline.
• Ensure every counter meets company Visual Merchandising (VM) guidelines — product placement, display standards and brand presentation.
• Ensure consistent implementation of company policies and SOPs across all counters in the cluster.

Stakeholder & Partner Management

• Build strong working relationships with department store teams (Lifestyle, Shoppers Stop, Naidu Hall, Kapsons, Baby Shop) at the city and store level.
• Resolve customer service issues at the store level, and coordinate with HR and other departments on people matters.
• Ensure compliance with local labour laws, statutory requirements and company standards across both states.

WHAT WE'RE LOOKING FOR

• MBA or a strong background in Retail Management; candidates with proven multi-store or cluster experience in fashion, accessories or lifestyle retail will also be considered.
• 1-3 years in retail operations, with experience managing multiple stores or a team of Store Managers.
• Strong with numbers — comfortable reading sales and stock reports and turning them into action, not just presenting them.
• Hands-on understanding of Visual Merchandising standards and store execution.
• Excellent communication skills and customer service — able to coach a store team on the floor and report crisply to leadership in Bangalore.
• Willingness to travel extensively across Mumbai and Gujarat and Pune