Cluster Sales Cooridnator

Company Description Hyatt Hotels Corporation, headquartered in Chicago, is a global hospitality company driven by a purpose to care for people so they can be their best. As of December 31, 2025, Hyatt's portfolio includes more than 1,500 hotels and all‑inclusive properties across 83 countries and six continents, spanning a wide range of distinctive brands and experiences. The company's brands cover luxury, lifestyle, all‑inclusive, and select‑service segments, supported by offerings such as the World of Hyatt® loyalty program and various vacation and technology services. Hyatt emphasizes a culture of care, inclusion, and guest-centered service, creating opportunities for team members to grow in diverse locations and roles. References to Hyatt and related terms are used for convenience and may include a variety of affiliated entities and properties worldwide.

Role Description The Cluster Sales Coordinator is a full-time, remote role responsible for supporting sales activities across multiple Hyatt properties within a designated cluster. This position coordinates sales administration, including preparing proposals, contracts, and reports; maintaining accurate records in sales systems; and managing calendars, meetings, and follow-ups for the sales team. The role includes responding to inquiries, assisting with group and corporate bookings, and ensuring timely, professional communication with clients and internal stakeholders. The Cluster Sales Coordinator collaborates with sales leaders to support revenue goals, organizes training or briefing materials, and helps prepare presentations and sales collateral. This position works closely with operations, reservations, and revenue management teams to ensure a seamless guest and client experience across the cluster.

Qualifications

• Candidates should possess strong Communication skills to interact professionally with clients, internal teams, and external partners.
• Candidates should possess excellent Customer Service skills to handle inquiries, resolve issues, and maintain positive client relationships.
• Candidates should possess Sales skills to support lead management, proposal generation, and coordination of group and corporate business.
• Candidates should possess Sales Management support skills to assist with reporting, tracking performance, and supporting cluster sales strategies.
• Candidates should possess Training support skills to help coordinate sales training sessions, materials, and onboarding documentation.
• Additional beneficial qualifications include strong organizational and time management skills, proficiency with CRM and sales software, attention to detail, and the ability to work effectively in a remote, cross-functional environment.
• Experience in hospitality or travel sales coordination is preferred, and an associate or bachelor's degree in Business, Hospitality Management, Marketing, or a related field is advantageous.