Cluster Manager

We are hiring for Cluster Manager role for Apparel Industry.

Key Responsibility Areas (KRAs):

• Multi-Store Operations: Overseeing sales, operations, and visual merchandising standards across 70 retail counters in 4 major states to ensure brand compliance.
• Sales & Revenue Growth: Analyzing daily, weekly, and monthly sales reports to drive targets, identify growth opportunities, and implement action plans for underperforming counters.
• Inventory & Stock Management: Monitoring stock levels, ensuring timely replenishment of high-demand categories (Handbags, Apparel, Luggage, Footwear), and controlling shrinkage/ageing stock.
• Team Leadership & Training: Leading, mentoring, and briefing multi-state store teams and supervisors; setting up performance benchmarks and organizing training programs.
• Market & Competitor Analysis: Tracking regional market trends and customer preferences across different states to optimize product mix and promotion strategies.
• Stakeholder Coordination: Coordinating with warehouse, logistics, and category managers to ensure smooth supply chain operations and stock availability.
• Customer Relationship Management (CRM): Driving customer loyalty initiatives and resolving high-level customer escalations to maintain excellent brand reputation.