Cluster Manager

Job Purpose

This position is open with Bajaj Finance ltd.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes

Duties and Responsibilities

Productivity Analysis and management-Set Benchmarks for productivity-Measure productivity-Identify Lapses-Suggest and Implement productivity improvement measuresTraining Management on process and product-Understand Training requirements of the sales team-Measure pre and post training scores-Communicate training effectivenessProduct development and Launch-Understand current product mix-Set benchmarks on ideal product mix-Launch products keeping market requirements in mind-Understand of customer profile across segments and manufacture right products for the right customer-Design and implement product-Study competition products, benchmarking and evaluate the effectiveness of productsBusiness planning-Break down business numbers channel wise and location wise-Understand business forecasting model and refine the same from time to time as per requirements.-Measure channel wise employee wise target achievements-Calculate and process incentives for the teamContest Design and Launch-Identify need for contests-Design and launch channel wise contests on a regular basis-Understand impact of contest and other sales promotion activities on business numbers-Calculate eligibility, communicate results and distribute contest awardsEffectively engage with cross functional teams (Operations, Risk, HR, IT, BALIC etc) to understand and contribute to overall processes across locationsDatabase management-Understand Data requirements for Different channels-Manage data download Measure data efficiency-Understand and make efficient use of CRM

Required Qualifications and Experience

Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.