Cluster Manager School Partnerships & Success

Role & responsibilities

1. Business Development & School Partnerships Drive revenue, school acquisition, renewals, pipeline growth, and expansion across assigned clusters.
2. CSR & Institutional Partnerships Build relationships with CSR teams, NGOs, foundations, education departments, and institutional stakeholders to identify and develop partnership opportunities.
3. School Success & Programme Delivery – Ensure high-quality programme implementation, customer satisfaction, teacher engagement, timely milestones, and effective resolution of school-level challenges.
4. Team Leadership & Development – Lead, coach, mentor, and develop the School Partnerships & Success team while driving accountability, collaboration, and performance.
5. Stakeholder Relationship Management – Build and maintain strong relationships with school management, principals, teachers, CSR partners, NGOs, and government stakeholders.
6. Cluster Planning & Performance Management – Prepare and execute business plans, track KPIs, analyse market opportunities, and take corrective actions to achieve cluster targets.
7. Operations, Financial & Commercial Management – Ensure process compliance, CRM discipline, accurate reporting, pricing and contract adherence, revenue realisation, collections, and efficient resource utilisation.
8. Cross-functional Collaboration & Reporting – Work closely with Product, Programme, Marketing, Operations, and Finance teams; provide field insights and ensure timely business, performance, and governance reporting.

Preferred candidate profile

• At least five years of B2B or institutional sales experience.

• Direct experience in school acquisition, institutional sales or revenue-led partnerships.

• Evidence of achieving revenue targets, closing contracts and managing collections.

• Experience in renewals, account growth and upselling.

• Ability to lead sales associates and coordinate with programme-delivery teams.

• Existing relationships with school owners, principals or education networks in Assam.

• Willingness to travel extensively across the North-East.

• Strong English communication; Assamese or Bengali is highly desirable, with Hindi as an advantage.