Job Description

Job Description

Job Title:Cluster Manager - TPD Indian Bank

1. Job Purpose

To derive insurance business from assigned TPD Indian Bank channel partners, build strong relationships with Indian Bank branches, provide pre- and post-sales support, lead the sales team, and achieve consistent business growth.

2. Dimensions

. Team Size: 10-11 employees
. Annualized Premium Target: 5-10 Crore
. Customer Complaints: Zero Indian Bank customer complaints
. Persistency: 80% Premium and 80% Policy Persistency

3. Key Challenges

. Market volatility.
. Alignment with TPD Indian Bank stakeholders.
. Balancing compliance with partner expectations.
. Sustaining business growth and service quality.

4. Principal Accountabilities

. Achieve premium and revenue targets.
. Manage relationships with Indian Bank Branch Heads.
. Drive branch activation and business development.
. Ensure sales process excellence and compliance.
. Coach branch staff and internal teams.
. Maintain product mix and business quality.
. Drive persistency and customer satisfaction.

5. Key Relationships

Internal: HR, Trainers, Support Executive, Issuance Coordinator, Client Service.
External: TPD Indian Bank Branch Heads, Branch Teams, Customers.