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    Job · 19110773

    Bajaj fainance logo

    Cluster Manager - Debt Management Services - Consumer

    Bajaj fainance · Ranchi · onsite · Posted 28d ago

    Undisclosed5–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Purpose
    "This position is open with Bajaj Finance ltd"
    Duties and Responsibilities
  1. To achieve collection targets assigned to the territory by meeting collection target for the states or region assigned
  4. Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within cost limit specified
  7. Ensuring legal guidelines are complied for entire collection structure in letter and sprits
  10. Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force
  13. Ensure adherence to the Code of Conduct
  16. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
  17. Keeping the write off per cent within risk pricing
  20. Control GCL portfolio in terms of bucket flows
  23. Handle customer issues escalations
  26. Feed back on credit policy based on market conditions
  29. Approve waivers on PI as per delegation matrix
  32. Ensuring documented feedback and action taken on all cases in soft buckets
  35. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise
  38. Manage and put support mechanism for legal / police issues
  41. Ensuring audit queries are complied with, ensuring corrective and preventive action
  44. Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers
  47. Recruitment of collection officers / area managers
  50. Constant evaluation of collection officers/area managers.

    51. Required Qualifications and Experience
    "
  51. People Management skills
  54. Demonstrated success achievement orientation.
  55. Excellent communication skills
  58. Negotiation Skills
  59. Strong bias for action driving results in a high performance environment.
  60. Demonstrated ability to lead from the front.
  61. Excellent relationship skills.
  62. Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.
  65. Exceptionally high motivational levels and needs to be a self starter
  68. Working knowledge of computers."

    69. Sourced from naukri

    Skills

    Code Of ConductNegotiation SkillsPi TargetsLegal GuidelinesCost Of Collectionscorrective and preventive actioncollection targetscollection agenciesDebt ManagementCommunication SkillsCollectionLegalfinanceRecruitment

    About Bajaj Finance

    Bajaj fainance logo

    Bajaj fainance

    NBFC

    53.8k+

    employees

    1987

    39 years old

    Pune, Maharashtra

    India

    ₹8.3L PA avg

    Avg at Bajaj Finance

    About

    Bajaj Auto Finance offers Two Wheeler loans, Three Wheeler loans & Quote Loan at low-interest rates.

    Industries

    NBFCFinancial Services

    Employee ratings

    10 reviews

    3.9/ 5

    Culture

    3.0

    Career growth

    3.0

    Work-life

    2.9

    Employees rate it well for

    Compensation & Benefits41Skill Development39

    Find them on

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    Cluster Manager - Debt Management Services - Consumer · waiting for your command