Cluster Lead

Role Overview

Responsible for managing 23 Collection Centres (CCs) and leading the ground procurement team to ensure smooth end-to-end operations, from article arrival at the CC through grading, packing, and timely dispatch to FC.

Key Responsibilities

* Manage day-to-day procurement operations across 2–3 CCs.

* Lead and manage the ground procurement team, ensuring clear task allocation and execution.

* Take end-to-end ownership from article arrival to FC dispatch.

* Ensure timely material arrivals and vehicle dispatches as per defined cut-off timelines.

* Monitor Metirial availability, quality, grading, packing, and dispatch readiness.

* Align the team and suppliers/farmers to achieve 100% fill rate against planned demand.

* Track fill-rate performance and take proactive corrective actions to close shortfalls.

* Submit daily/on-time reports covering fill rate, arrivals, shortfalls, and operational performance.

* Coordinate with FC/QC and other stakeholders to ensure smooth dispatch and minimize quality rejections.

* Identify ground-level operational gaps and drive timely resolution.

* Ensure adherence to procurement, quality, and operational SOPs across all assigned CCs.