Cluster Lead-South India

This role lead Wests sales team for a defined cluster across South India to drive growth in pharmaceutical packaging components and delivery systems. Own customer relationships, team performance, and revenue delivery while reinforcing Wests position as a trusted partner in injectable drug containment and administration.

Essential Duties and Responsibilities

Team Leadership & Capability Building  

• Manage and coach a team of Account Managers/Sales Specialists. 
• Drive field excellence through joint customer calls, skill development, and succession planning. 
• Build a high-performance, values-led culture.

Cluster Revenue & Growth Delivery  

• Own cluster sales targets for West’s portfolio: vials, stoppers, seals, syringes, IV bags, and self-injection platforms. 
• Expand share of wallet with existing pharma/biotech accounts and drive penetration in generics, biosimilars, and biologics.
  Strategic Account Management  
• Deepen relationships with C-suite, procurement, QA, R&D, and manufacturing at top pharma accounts. 
• Position West’s technical expertise, regulatory support, and supply reliability as key differentiators vs competition.

Business Development  

• Develop new customer base
• Lead commercialization of new products at existing customers like Devices and Product upgrades and combination products into cluster opportunities.

Business & Demand Planning  

• Drive accurate forecasting with customers and internal supply chain. 
• Work with internal stake holders for enhancing customer service in ensuring OTIF delivery and mitigate supply risks.

Education

• B.E/B.Pharm , MSc  + MBA preferred. Life sciences/engineering background 

Work Experience

• Experience: 10-15 years in B2B pharma sales, with 4+ years leading sales teams. Prior experience in packaging, devices, or drug delivery systems preferred.  
• Exposure: Must have managed large pharma accounts in India. Experience with injectable manufacturers, biosimilars, and CMO’s.  
• Skills: Key account management, technical selling, negotiation, P&L mindset, people leadership.

Preferred Knowledge, Skills and Abilities

• Customer-Centric Selling: Ability to sell value, not just components. Understand drug product packaging interaction.  
• Technical Acumen: Understand customer requirements , technical topics like extractables/ leachables , container closure integrity, and regulatory filings
• Leadership: Coach teams to elevate from transactional to technical selling.  
• Collaboration: Work with Global Account Managers, Technical Customer Support, and Product Managers.

Travel Requirements

50% or more: More than 130 business days per year

Additional Requirements

• Must be able to work in a sedentary work environment.
• Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction.
• Maintain the ability to work well with others in a variety of situations.
• Able to multi-task, work under time constraints, problem solve, and prioritize.
• Able to learn and apply new information or new skill