Cluster Head

JOB SUMMARY

The Cluster Head is responsible for overseeing and managing all sales operations within a designated geographical zone. This includes developing strategic sales plans, driving revenue growth, managing regional sales teams, and ensuring alignment with company goals. The role requires a strong leader with excellent business acumen, people management skills, and a proven track record in sales leadership.

Key ResponsibilitIES

Sales Strategy & Planning:

• Develop and implement sales strategies aligned with national objectives.
• Set and track sales targets, forecasting sales performance across territories.
• Analyse market trends, competition, and customer needs to identify opportunities for growth.
• Keep Zonal Head and HO team updated on sales metrices, market overview, and growth areas.

Team Management:

• Lead, mentor, and manage Territory Sales Managers (TSMs) and Customer Relationship Officers (CROs) in the defined Cluster geography (entire MP in this case)
• Ensure daily monitoring of key sales metrics active customers’ transactions and productivity, new customers onboarding and activation, and bringing back lost customers
• Recruit, train, and develop high-performing sales teams.
• Monitor team performance and implement corrective measures when necessary.

Business Development:

• Acquisition and Retention of customers (Fleet Owners).
• Build strong foundation and transporter base (referenceable clients) that can be leveraged to further expand and quickly penetrate the local market.
• Build and maintain strong relationships with key clients, channel partners, and distributors.
• Oversee expansion into new territories or segments.

Operational Efficiency:

• Monitor inventory levels, order fulfilment, and logistical support.
• Optimize territory mapping, sales coverage, and resource allocation.

Reporting & Compliance:

• Provide regular sales reports and insights to senior management.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Maintain data accuracy in CRM and other reporting tools.Role & responsibilities

Preferred candidate profile