Cluster Head

ROLES & RESPONSIBILITIES

• Responsible for generating business for various banking products like Savings & Current Accounts, Mutual Funds, Fixed Deposits, Shares etc.
• Taking various initiatives for increasing customer penetration for sales.
• Managing customer centric banking operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms.
• Developing relationships with key decision-makers in target organizations for business development.
• Responsible for managing and growing the retail banking business within a cluster.
• Responsible for sales management and revenue generation within cluster.
• Provide quality leadership, encouragement, and guidance to all assigned personnel, while ensuring that clients receive superior client service quality.
• Perform other duties as assigned by the bank.

RELEVANT JOB EXPERIENCE

10+ of experience in Liabilities function. 3-4 years as Branch Head or Cluster Head

SKILLS & COMPETENCIES

• Good Analytical Skills
• Sound in Banking & Retail Assets Products
• Good communication and active listening skills.
• Confidence and Presentation skills.
• Ability to analyse and research information.