Cluster Head

Job Name – Cluster Head

Product/ BU: Sustainable Livelihood Initiative - SLI/ Micro finance

Location: Ahmedabad & Surat

Job Responsibilities:

• Building Portfolio (to achieve Disbursement and POS budget) as per business mandate and Budget assigned
• Regular Follow up and repayment monitoring to ensure portfolio growth and quality management as per laid down process
• To ensure business profitability – Cost reduction and building profitability
• Business (both asset and liability) development in the given cluster comprises with 5-12 reporting RMs.
• To start business in new locations for generating Business from untapped areas. Retention of existing customers from competition by delivering quality service
• Monitoring the performance of the reporting RMs and Field officers; Ensuring staff Productivity of both RM and Field officers.
• RM/FO staff - On the Job Training
• Ensuring on time repayment (OTR), FTR in account/loan booking, strict control over audit exceptions.
• Implementation of system based process and monitoring, Automation, technological up gradation as per the bank's guidelines.
• Fraud Investigation- Business environment check & Monitoring on process and reduction in deviations

Educational Qualifications:

Graduate/Post Graduate

Experience Required

7- 8 years of experience in banking / microfinance industry, handling loans, client management and Team Handling experience.

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