Cluster Head Sales

Role & responsibilities

• Own and drive overall Business Loan business, revenue and disbursement targets for the assigned cluster.
• Manage and mentor 4-6 City Heads and ensure achievement of city-wise business targets.
• Develop and execute cluster-level sales and channel strategy aligned with business objectives.
• Drive acquisition through channel partners, DSAs, FOS teams and other distribution channels.
• Identify new business opportunities, expand market coverage and strengthen existing channels.
• Monitor city-wise performance, productivity, conversion, sourcing and disbursement metrics.
• Ensure effective team hiring, manpower planning, training and performance management across the cluster.
• Work closely with Credit, Risk, Operations, Product and other stakeholders to ensure smooth business execution.
• Maintain portfolio quality by ensuring adherence to credit policies, process guidelines and compliance requirements.
• Analyse market trends, competitor activity and customer/business drivers to identify growth opportunities.
• Conduct regular performance reviews with City Heads and drive corrective actions wherever required.
• Build strong relationships with key channel partners and internal stakeholders.
• Ensure effective implementation of company initiatives, products and processes across the cluster.
• Provide regular business updates, forecasts and market feedback to senior management.

Preferred candidate profile

• 714 years of experience in Business Loans / SME Lending / Banking / NBFC / Fintech or related financial services.
• Proven experience in leading large sales teams and multiple locations/geographies.
• Prior experience managing City/Regional Heads or equivalent leadership roles will be preferred.
• Strong understanding of Business Loan sales, channel management, sourcing and distribution.
• Strong business acumen with the ability to drive revenue and achieve aggressive targets.
• Excellent leadership, stakeholder management and people-management skills.
• Strong analytical and problem-solving abilities with a data-driven approach.
• Willingness to travel extensively across the assigned cluster.