{"@context":"https://schema.org","@type":"JobPosting","title":"Cluster Head Operations","description":"

Roles and Responsibilities :

Lead end-to-end operations across multiple assigned centers.
Drive revenue growth and achieve business targets.
Ensure exceptional patient experience and operational excellence.
Monitor branch performance, quality standards, compliance, and cost optimization.
Lead and mentor Floor Managers, Front Office, Counsellors, and Operations teams.
Drive surgery conversion, patient satisfaction, and business development initiatives.
Coordinate medical camps, outreach activities, and marketing programs.
Ensure implementation of SOPs, quality standards, patient safety, and operational protocols.
Analyze branch KPIs and implement continuous improvement initiatives.
Travel regularly across assigned branches to review operations and support business growth.

Preferred Candidate Profile

Any degree
6–10 years of experience in hospital operations, healthcare center management, or cluster operations.
Proven experience in managing multiple units or branches is preferred.
Strong leadership, business acumen, and people management skills.
Excellent communication and stakeholder management abilities.
Ability to work in a fast-paced, target-driven environment.
Must be willing to travel extensively across assigned branches

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