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    Job · 19817991

    CHENNAI · FULLTIME

    Cloud Support Engineer

    Customer Analytics logo

    Customer Analytics

    Chennai · onsite · Posted 21d ago

    Sourced fromNaukri
    Undisclosed1–3 yrsfulltimeChennai

    About a minute. You'll make an account on the way through.

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    Section · 01

    About this role

    ;Google Workspace and Google Cloud Support Engineer
    ;This full-time, on-site Google Workspace Support role. The role involves providing day-to-day technical and customer support for Google Workspace tools such as Gmail, Drive, Docs, Sheets, Calendar, and Meet. Responsibilities include handling user requests, troubleshooting configuration and access issues, managing user accounts and permissions, and assisting with integrations and migrations. The team member will document issues and resolutions, create user guides or FAQs, and collaborate with other technical staff to improve system reliability and user experience. The role also requires clear communication with internal stakeholders and clients to ensure efficient and secure use of Google Workspace across the organization.


    ;Key Responsibility
    • ;Candidates should possess strong Technical Support and Troubleshooting skills for Google Workspace and related tools.
    • ;Candidates should possess excellent communication skills for working with diverse user groups.
    • ;Candidates should possess solid Analytical Skills to diagnose issues, interpret logs, and propose effective solutions.


    ;Requirements
    • ;Relevant experience with Google Workspace administration (user management, security settings, policies, integrations) is beneficial.
    • ;Familiarity with IT service management practices, ticketing systems, and basic IT security concepts is preferred.
    • ;Ability to work collaboratively on-site in Chennai, manage priorities, and respond to issues in a timely manner.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Section · 02

    Skills

    Customer SupportTechnical SupportTroubleshootinganalytical thinkingstaff managementTechnical StaffcloudticketingIT SecurityUser Management

    Section · Company

    About Customer Analytics

    Customer Analytics logo

    Customer Analytics

    IT Services & Consulting

    500

    employees

    1993

    33 years old

    Chennai, Tamil Nadu

    IT

    ₹13L PA avg

    Avg at Customer Analytics

    About

    Engages in resolving business challenges through data processing and analytical tools, with expertise across various sectors including Retail, Education, and Healthcare.

    Industries

    IT Services & ConsultingSoftware Product

    Employee ratings

    10 reviews

    3.9/ 5

    Culture

    3.5

    Career growth

    2.9

    Work-life

    4.1

    Employees rate it well for

    Work-Life Balance42Compensation & Benefits39

    Find them on

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    Cloud Support Engineer · waiting for your command