GURUGRAM · FULLTIME
Cloud support Engineer-L3
Ivalueplus Services
Gurugram · onsite · Posted 3d ago
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Undisclosed4–8 yrsfulltimeGurugram
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Section · 01
About this role
- Provide technical support and troubleshoot complex cloud-related issues.
- Collaborate with cross-functional teams to resolve customer complaints and improve service quality.
- Develop and implement process improvements to enhance efficiency and reduce downtime.
- Conduct regular system maintenance and upgrades to ensure optimal performance.
- Analyze and resolve technical issues using various tools and techniques.
- Document and maintain knowledge base articles for future reference.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Technical SupportTroubleshootingCloud ComputingService qualitySystem maintenanceCloud SupportCustomer ComplaintscloudmaintenanceCommunication And Interpersonal Skills