BENGALURU · FULLTIME
Cloud Operations Engineer
MongoDB
Bengaluru · onsite · Posted 27d ago
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Undisclosed8–13 yrsfulltimeBengaluru
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Section · 01
About this role
Job Summary
Responsibilities
Requirements
Special requirements
Nice To Have
We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.
Responsibilities
- Successfully co-ordinate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
- Help scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and tools
- Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
- Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
- Automate routine monitoring and troubleshooting tasks
- Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
- Cooperate with our product management and cloud engineering organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
- Inform executive leadership and escalation management personnel of major outages
- Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (from direct surveillance or through alerts via our Technical Services Engineers)
Requirements
- Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 8 years)
- Expertise with Linux system administration, configuration, troubleshooting
- Experience in monitoring, system performance data collection and analysis, and reporting
- Expertise with networking technologies like DNS, TCP/IP, etc
- Knowledge of database operations and concepts.
- Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
- Capability to write small programs/scripts to solve both short-term systems problems
- A CS/CE degree or equivalent experience
- At least 1 of the following programming languages: Java, Go, Python, Javascript
- A keen interest in learning new things
Special requirements
- Willingness to work in 1st Shift (7:30 am IST to 3:30 pm IST).
- Willingness to work from Wednesday - Sunday or vice versa
Nice To Have
- MongoDB
- Splunk
- Kubernetes
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Section · 02
Skills
DevopsCloud OperationsExecutive leadershipcloud engineeringDNSgoogle cloud platformamazon web servicesCloud DataCloud InfrastructureJavascriptcloudData CollectionJavaAdministrationMicrosoft AzureArtificial IntelligenceEscalation Management
Section · Company
About MongoDB

MongoDB
Software Product
689
employees
2007
19 years old
New York City,New York
United States
₹22.7L PA avg
Avg at MongoDB
About
MongoDB gets your ideas to market faster with an application data platform built on the leading modern database. MongoDB makes working with data easy.
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