Cloud Leader Gen AI
Niveus Solutions (Part of NTT Data) · Not specified · onsite · Posted 56d ago
Undisclosed7–12 yrsfulltimeSourced from
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About this role
Roles and Responsibilities :
- Lead the development of Contact Center AI solutions using Dialogflow, ensuring seamless integration with existing systems.
- Collaborate with cross-functional teams to design and implement innovative contact center strategies that drive business growth.
- Provide technical guidance on AI-powered chatbots, voice assistants, and other emerging technologies to improve customer engagement.
- Develop and maintain relationships with key stakeholders to understand their needs and preferences for contact center services.
Job Requirements :
- 7-12 years of experience in IT Services & Consulting industry.
- Strong expertise in Contact Center AI solutions using Dialogflow or similar platforms.
- Proven track record of successfully leading projects from concept to delivery.
Sourced from naukri
Skills
DialogflowContact Center AiGemini Enterprise for Customer Experience
About Niveus Solutions (Part of NTT Data)
Niveus Solutions (Part of NTT Data)
IT Services & Consulting
900
employees
2013
13 years old
Udupi,Karnataka
IN
₹8.7L PA avg
Avg at Niveus Solutions (Part of NTT Data)
About
Niveus Solutions is an award-winning Google Cloud Premier Partner in India,It is is solving complex business problems with revolutionary Google Cloud Services and solutions, powered by GCP
Industries
IT Services & Consulting
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