Cloud Engineer

Job Summary Administered and optimized VMware technologies including vSphere vCenter ESXi vSAN NSX-T and HCX improving performance and infrastructure reliability.

• Utilized advanced VMware features (vMotion Storage vMotion HA FT DRS).
• Troubleshoot backup issues performed VM disk resizing CPU/memory upgrades and other configurations to meet client needs.

Responsibilities Led successful cloud migration initiatives with VMware HCX transitioning client workloads from on-premises to Google Cloud reducing operational costs and enhancing system resilience.

• Configured and managed NSX-T (upgrades edge resizing troubleshooting) ensuring robust and scalable network functionality.
• Conducted Root Cause Analysis (RCA) on incidents driving continuous improvements in system reliability and minimizing recurrence.
• Support day-to-day operations including ESXi NR issues vCenter resizing syslog configuration password resets storage volume mounting and log analysis using Kibana.
• Delivered global L2/L3 support for GCVE using Salesforce Service Cloud resolving incidents within SLAs.
• Provided end-user support via email calls remote sessions and ensuring timely resolution of tickets per SLA priorities.
• Collaborate with cross-functional teams including Product team to resolve complex technical challenges and implement best practices.
• Proficiency in Linux system administration and troubleshooting.
• Oversaw VMware 7.x virtual infrastructure administration managing ESXi & vCenter ver 8/7/6.5/6 across production and non-production environments.