Cloud Engineer

Job Description

Company: Newgen Software Technologies Ltd.
Position: Cloud Engineer
Department: Cloud & Cyber Security Group
Location: Noida
Experience: 2-5 Years

About Newgen Software

Newgen is a leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Organizations worldwide leverage Newgen's industry-recognized low-code platform to build and deploy complex, content-driven, customer-engaging applications across cloud environments.

Job Purpose

The Sr. Cloud Engineer will be responsible for designing, implementing, managing, and optimizing cloud infrastructure across AWS and Azure platforms. The role involves ensuring cloud environments are secure, scalable, highly available, and cost-efficient while supporting Newgen's managed cloud solutions and customer deployments.

Key Responsibilities

• Design, deploy, and manage cloud infrastructure on AWS and Azure.
• Automate infrastructure provisioning and deployment using Terraform and CloudFormation.
• Monitor cloud environments to ensure availability, performance, and security.
• Collaborate with Product Engineering, Delivery, Solutioning, and Database teams for optimized cloud deployments.
• Troubleshoot and resolve cloud infrastructure issues.
• Optimize cloud resource utilization and costs.
• Implement cloud security best practices and compliance standards.
• Support disaster recovery planning, testing, and execution.
• Manage infrastructure upgrades, patching, and system configurations.
• Track and ensure SLA adherence for customer support tickets.
• Participate in 24x7 cloud operations and support activities.

Mandatory Skills & Qualifications

Education

• Bachelor's Degree in Computer Science, Information Technology, or a related discipline.

Experience

• 2-5 years of relevant experience in Cloud Infrastructure Engineering.
• Minimum 3 years of hands-on experience with AWS and/or Azure cloud platforms.

Technical Skills

• Strong understanding of AWS and Azure services.
• Experience with Infrastructure as Code (IaC):
• Terraform
• AWS CloudFormation
• Hands-on experience with:
• Docker
• Kubernetes
• Strong networking fundamentals:
• OSI Model
• TCP/IP
• DNS
• DHCP
• FTP
• HTTP/HTTPS
• SMTP
• Cloud security concepts:
• VPC
• Security Groups
• Network Access Control
• Firewalls
• Web Application Firewall (WAF)
• Knowledge of cloud monitoring and automation practices.
• Strong troubleshooting and analytical skills.

Certifications

At least one Associate-Level Cloud Certification:

• AWS Certified Solutions Architect Associate
• AWS SysOps Administrator Associate
• Microsoft Azure Administrator Associate
• Equivalent cloud certification

Preferred Skills

• Experience in Hybrid Cloud environments.
• Multi-Cloud implementation experience.
• Monitoring tools:
• Prometheus
• Grafana
• CloudWatch
• Azure Monitor
• Scripting knowledge (Shell, Python, PowerShell).
• Exposure to DevOps and CI/CD practices.