KOCHI · FULLTIME
Cloud DevOps Engineer
Accenture
Kochi · onsite · Posted 28d ago
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Undisclosed3–5 yrsfulltimeKochi
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Section · 01
About this role
Job Title - Cloud DevOps Engineer Senior Analyst - ACS SONG ACS/Accenture Song
Management Level:Level 10 - Senior Analyst
Location:Kochi
Must have skills:Managing Linux Systems
Good to have skills:SQL/No SQL
Experience:3-5 years of experience is required
Educational Qualification:Graduation (Accurate educational details should capture)
Your Role
As a Cloud DevOps Engineer, you will be operating an e-commerce solution built over on-prem and cloud infrastructure. You will be involved in maintaining and improving the client-s business platforms. You will be responsible for the site reliability and platform stability. You will be expected to respond to incidents, support on problems, execute changes and be part of a project to improve or reengineer the platform.
Roles and Responsibilities
- To collaborate with specialist teams within the organization and third-party suppliers, to deliver outstanding results for our clients
- Actively participate in our shift-left strategy via tools, automation, process and self-service functions to empower the business and other IT teams
- Strong business communication skills with stakeholders
- Configure and optimize hybrid and cloud native systems
- Major incident management within our SLA scope
- Maintaining data integrity and access control by making use of operational tools
- Strategize Cloud cost optimization
- Proactively identify preventive mechanisms to mitigate risk of service disruptions
- Demonstrate a proactive way of working by anticipating operational needs, identifying risks and improvement opportunities early, and taking ownership of preventive actions through to completion
- Major vulnerability patching, system upgrades/migrations and reporting
- Execute/coordinate root cause analysis of P1/P2 incidents
- Plan and manage major deployments
- Develop automation scripts as needed to enhance operational efficiencies
- Ensure training material and technical documentation on new and existing operating process are kept up-to-date
- Reporting key metrics to the service manager
- Participate and contribute to our Agile way of working including planning, retrospectives and showcases
- Document and track issues and reasonable steps taken within the ticket management system
- You must be willing to work in shifts.
Qualification
Professional and Technical Skills
- You must have a strong technical aptitude and an organized, process driven work ethic.
- 3-5 years of relevant experience with installation, configuration and management of Linux and Windows systems.
- Strong working experience in managing and maintaining public clouds like AWS, Azure or GCP.
- Strong experience in setting up and configuring monitoring tools like Prometheus, Grafana, Zabbix etc
- Strong Experience with installation/configuration of Java application servers such as Jboss/WebLogic/Tomcat and analysing application logs, GC logs for troubleshooting performance and functional issues.
- Strong experience with log management tools such as ELK, Loki etc.
- Hands on experience in cloud provisioning tools like Terraform/CloudFormation will be an added advantage
- Hands on experience with Docker/Kubernetes will be an added advantage
- Experience in any scripting language such as Python etc. will be an added advantage
- Good knowledge of SQL and NoSQL databases like MySQL/Oracle/PostgreSQL/DynamoDB/MongoDB/Cassandra/Redis
- You will have strong written and verbal communications skills and a track record for providing high customer satisfaction.
- Has prior experience in Jira/Confluence or any other service management tool
- Prior experience working in Agile environment will be an advantage.
- An understanding of ITIL practices would be ideal
Additional Information- undefined
- undefined
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Section · 02
Skills
AutomationDevopsGrafanaDockercustomer satisfactionAgileConfluencecloud nativegoogle cloud platformamazon web servicescassandraaws cloudformationapplication serversCloud DevopsCloud Cost OptimizationCloud InfrastructurecloudCommunication SkillsMicrosoft Azure
Section · Company
About Accenture

Accenture
IT Services & Consulting
350k+
employees
1989
37 years old
Dublin
Ireland
About
Accenture plc is an Irish-American, professional services company based in Dublin, specializing in information technology services and consulting.
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IT Services & ConsultingAnalytics & KPOSoftware ProductManagement Consulting
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