Closing Manager

Role & responsibilities

• Drive sales closures for residential and commercial real estate projects.
• Handle qualified leads and convert prospective customers into confirmed bookings.
• Conduct client meetings, project presentations, and follow-ups to facilitate closure.
• Negotiate pricing, payment plans, discounts, and commercial terms within approved company guidelines.
• Handle customer objections, address concerns, and provide appropriate solutions to accelerate decision-making.
• Coordinate with sales executives, relationship managers, channel partners, and senior management to achieve closure targets.
• Follow up with prospective buyers through calls, meetings, site visits, and personalized communication.
• Ensure timely collection of booking amounts and completion of booking forms and related documentation.
• Coordinate with CRM, accounts, legal, and documentation teams for smooth booking and agreement execution.
• Maintain accurate records of leads, sales pipeline, customer interactions, booking status, and closure forecasts.
• Monitor daily, weekly, and monthly sales performance against assigned targets.
• Identify bottlenecks in the sales funnel and implement strategies to improve conversion rates.
• Manage high-value clients and support the sales team in complex negotiations.
• Build strong customer relationships to improve customer satisfaction, referrals, and repeat business.
• Prepare sales closure reports and MIS updates for management review.
• Ensure compliance with company sales policies, approved pricing, and applicable real estate regulations.

Preferred candidate profile

• Graduate in any discipline; an MBA in Marketing or Sales is an added advantage.
• 4-7 years of experience in real estate sales, sales closures, or property sales management.
• Proven track record of achieving sales targets and closing property deals.
• Strong negotiation, persuasion, objection-handling, and deal-closing skills.
• Experience handling high-value residential or commercial property transactions.
• Good understanding of real estate pricing, payment schedules, booking procedures, and customer documentation.
• Strong communication, presentation, and interpersonal skills.
• Proficiency in CRM software, MS Excel, and sales reporting tools.
• Ability to manage multiple prospects and work in a target-driven environment.