Clinical Supply Chain Senior Associate - (DSCT)
Amgen · Hyderabad · onsite · Posted 72d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
Role Descriptio n
You will report to the Manager, Development Supply Chain, and support the Development Supply Chain Technologies team (DSCT) in managing a customized ERP system designed to distribute investigational products to clinical sites. Your role involves collaborating with cross-functional and global teams to ensure that processes are dependable, compliant, and accurate , while also enhancing discipline, process rigor, and transparency.
Performance Process Management
- Keep business process related procedures up to date and inspection ready.
- Support root cause analysis and ongoing process improvement initiatives.
- Support the global team during audits and inspections.
Cross-Functional Global Collaboration
- Collaborate with Clinical Supply Chain, Clinical Study Teams, Quality, and DTI.
Compliance Governance
- Ensure execution in compliance withall applicableregulatory guidelines and Amgen procedures.
- Provide support for deviation management, change control processes, risk assessments, and ensuring inspection readiness.
Roles Responsibilities
Under general guidance of (Sr.) Manager/Manager, manage the following key responsibilities:
- Manage intake process for tickets in ServiceNow assigned to the DSCT resolver group by allocating tickets appropriately and categorizing them by root cause for metrics tracking and visibility.
- Monitor Clinical Data Quality reports to uphold SAP system data integrity.
- Oversee and update Clinical Customer Master data within the SAP system to ensure precise and timely shipment of finished clinical goods to designated sites.
- Help manage the DSCT team dashboard and attend weekly team meetings.
- Attend DSCT weekly system issue meetings.
- Help oversee the resolution of shipment issues for Investigational Product to clinical sites and aid in the reconciliation process.
Functional Skills
Must-Have Skills:
- Proficient in SAP Order to Cash and/or Plan to Stock processes .
- Experienced with information systems management platforms, such as Service Now .
- Proficient in using data query tools such as Syniti and Power BI.
- Experienced with process automation tools, robotic process automation, and basic artificial intelligence (AI) functions .
Basic Qualifications
- Bachelors degree or Masters degree with 5+ years of ERP or Information Systems experience
Sourced from naukri
Skills
data qualitySAPAutomationServicenowAutomation Toolsclinical dataProcess automationrobotic process automationProcess ImprovementShipmentPower BiERPERP SystemSupply ChaincomplianceArtificial Intelligence
About Amgen
Amgen
Biotechnology
1.5k+
employees
1980
46 years old
Hyderabad, Telangana
India
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Amgen operates in the biotechnology sector, developing and delivering advanced medicines to address critical health challenges globally.
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