Clinical Onboarding, Success and Implementation
Daira Edtech · Hyderabad · onsite · Posted 41d ago
Not disclosed3–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
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Clinical Onboarding, Success and Implementation
OperationsHyderabadFull-Time
About The Role
A licence that is signed and never used renews once, at best. In Clinical Onboarding, Success and Implementation you will own everything after the contract: configuration, data migration, role setup, user training, and the adoption curve that decides whether the account is still here next year.
Key responsibilities
Role facts at a glance
DepartmentOperations
LocationHyderabad
TypeFull-Time
CompensationDiscussed during the process
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Clinical Onboarding, Success and Implementation
OperationsHyderabadFull-Time
About The Role
A licence that is signed and never used renews once, at best. In Clinical Onboarding, Success and Implementation you will own everything after the contract: configuration, data migration, role setup, user training, and the adoption curve that decides whether the account is still here next year.
Key responsibilities
- Own onboarding for every new clinical account, from configuration to first live use.
- Run data migration, role setup and template configuration.
- Train clinical users and their supervisors.
- Track adoption per account and intervene before it stalls.
- Handle support escalations, routing clinical questions properly.
- Prepare accounts for renewal with evidence of use.
- 3+ years in customer success, implementation or clinical operations.
- Patience to train a user who has never used software like this before.
- Comfort with structured data, configuration and documentation.
- A read for the account going quiet before it churns.
- Field exposure for every role — screenings, training days and district visits.
- Annual learning stipend for courses, books, conferences and certifications.
- A home city for every role — Hyderabad, Ahmedabad or Kendujhar — with travel across the three states.
- Health cover for you and your family — parents included.
- Annual all-team retreat in Odisha, where the work began.
- Work that reaches children — 18,000+ screened and counting.
Role facts at a glance
DepartmentOperations
LocationHyderabad
TypeFull-Time
CompensationDiscussed during the process
Apply nowApply now →
Share this role
LinkedInX / TwitterEmail
Sourced from foundit
Skills
role setupstructured data configurationData MigrationDocumentationTemplate configuration