Clinical Care & Technology Associate (Multiple Locations)

Clinical Care & Technology Associate

Company: Yuvrus Healthcare Innovations Pvt. Ltd.
Business Unit: HAI Suitcase Clinics
Department: Clinical Operations
Location: Bhubaneswar / Cuttack / Bangalore / Gurgaon
Employment: Full-time
Experience: 1–2 years
Working Days: Sunday to Friday
Shift: Day and night shifts, as per operational requirements
Reporting To: HUB/Clinic Administrator

Role Overview

Responsible for supporting clinical care, assisting doctors and other healthcare professionals, managing clinical equipment and technology, and facilitating doorstep and mobile healthcare services. The role requires a hands-on, patient-focused professional who can adapt to a fast-paced startup environment, work across different healthcare settings and ensure clinical readiness, accurate documentation and adherence to safety protocols.

Key Responsibilities

• Clinical Care & Doctor Assistance: Assist doctors, dentists, nurses, paramedics and other clinicians during consultations, procedures and patient care, within the individual's qualifications and permitted scope of practice.
• Doorstep & Mobile Healthcare: Support home healthcare visits, travel with required equipment and supplies, set up clinical environments and coordinate visit logistics.
• Equipment Management: Set up, operate, clean, sanitise and safely store dental chairs, medical beds, diagnostic devices and other clinical equipment. Perform basic safety checks and report technical issues.
• Patient Assessment & Emergency Support: Record patient vitals and relevant clinical information, promptly escalate abnormal observations, and assist with emergency response and patient transfers as trained and authorised.
• Healthcare Technology: Operate clinical devices and digital healthcare systems, support telemedicine consultations, update patient information and learn new technology-enabled workflows.
• Clinic Readiness & Inventory: Ensure clinics and mobile setups are ready for patient care, maintain equipment and consumables, monitor stock availability and report shortages.
• Documentation & Compliance: Maintain accurate patient records, complete required documentation and consent processes, follow infection-control protocols and SOPs, and protect patient confidentiality.
• Patient Experience & Coordination: Provide respectful, patient-centric support and coordinate effectively with clinicians, patients and the clinical operations team.

Key Performance Indicators (KPIs)

• Clinical and equipment readiness.
• Effective support to doctors and healthcare professionals.
• Safe and timely execution of doorstep healthcare visits.
• Accuracy of patient records and digital data entry.
• Adherence to clinical SOPs, infection control and patient-safety standards.
• Effective inventory management and timely escalation of issues.
• Positive patient experience and effective teamwork.

Candidate Profile

• Diploma or bachelor's degree in Paramedical Sciences, Nursing, Medical Laboratory Technology, Emergency Medical Services or another relevant healthcare discipline.
• Relevant certification or professional registration wherever applicable.
• 1–2 years of experience in hospitals, clinics, dental clinics, diagnostic centres, home healthcare or similar clinical settings.
• Basic computer literacy and willingness to learn healthcare technology and medical devices.
• Willingness to travel for home healthcare visits and mobile clinic operations.
• Flexibility to work day or night shifts, including the prescribed Sunday-to-Friday working schedule.
• Good communication, attention to detail, teamwork and problem-solving skills.
• Ability to remain calm in challenging situations and work across different clinical environments.
• Start-up Mind-set: Comfortable working in a fast-paced start-up environment with ambiguity, evolving processes and changing priorities.
• Adaptability & Ownership: Proactive, resourceful and willing to take initiative, learn new skills and handle responsibilities beyond routine tasks when required.

Ideal Candidate

A clinically disciplined, technology-oriented and hands-on professional, who enjoys working in a growing healthcare start-up, adapts to ambiguity, takes ownership of responsibilities and supports safe, efficient and patient-centric healthcare delivery across clinics and doorstep settings.

Scope of Practice

All clinical activities must be performed within the individual's qualifications, training, certifications, applicable registration requirements and HAI-approved scope of practice. The role does not authorise independent diagnosis, prescribing or treatment beyond the individual's legally permitted scope.