Clinical Application Specialist

Role: Clinical Application Specialist

Location: Chennai

Roles & Responsibilities:

● Provide Hands-on training on the acquisition of Echo Studies to the Doctors (radiologists / sonologists) or Echocardiographers on their premises.

● Post training, get the mock run and get the medical validation for the Echo studies acquired by the customer.

● Do the technical validation of the Echo machine and support the sales team on customer onboarding.

● Periodically review the quality of images and videos which are being sent by such customers for our reporting services

● Provide remote clinical support and training on Echo imaging to such customers whose acquisition quality is not adequate for remote reporting services.

● Support trade shows and professional conferences by performing product demonstrations and

● customer training.

● Use market and product knowledge to assist product and medical R&D teams in developing new features and product innovations.

Qualifications/Requirements:

● Degree in Cardiac or allied sciences/technology with Echocardiography as main subject or Diploma in Non-Invasive Cardiology from a reputed institute or university.

● Must have in-depth knowledge and hands-on experience in 2D, M-Mode, PW & CW Doppler, Colour flow Imaging, Tissue Doppler imaging, and Strain / Strain-Rate imaging.

● Should be able to provide hands-on training confidently

● Basic proficiency in Computer skills, Network/DICOM Configuration

● Minimum of 2-3 years clinical experience with demonstrated skill in cardiac imaging.

● Willingness to travel extensively across the country both within and outside your specified geographic region with overnight stays depending on geography and business need.

Desired Characteristics:

● Strong presentation skills and interpersonal skills

● Communication skills - Ability to communicate effectively verbally and in writing

● Must be proficient in English, regional, and Hindi Languages

● Solid problem-solving skills - Ability to manage and resolve conflict, handle objections, and negotiate during the sales process.

● Proven professional business acumen - interfacing with internal team members and external customers as a part of a solution-based sales process

● Willingness to be flexible/adapt to changing work environments

● Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

● Ability to multi-task effectively and manage multiple priorities at one time