REMOTEFULLTIME
Clinic Outreach Specialist (Sales Cold Caller)

LunaJoy Health
Remote · remote · Posted 4d ago
Sourced from
Undisclosed0–3 yrsfulltimeRemote
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Section · 01
About this role
We are looking for a Clinic Outreach Specialist to join our team. This is a true cold-outreach role: you will be calling clinics across the U.S. (primarily Texas, North Carolina, and Georgia) that have not previously interacted with LunaJoy, introducing our services. Your goal is to generate interest, build initial relationships with front-desk and clinic staff, and open the door for our clinical and account teams to follow up. This role requires strong communication skills, resilience, and the ability to handle a high volume of calls and rejection while remaining positive and proactive.
As part of the LunaJoy team, you will play an essential role in directly contributing to supporting the mental health journey of one million women with purpose-driven innovation, unwavering compassion, and transformative care. You will need speed to adapt quickly and efficiently, and the drive to be 1% better every day, constantly striving for improvement. Additionally, you will demonstrate compassion and contribute to a positive work environment by giving and getting joy in your daily interactions. These values will enable you to effectively contribute to important areas of focus and responsibility.
Key Responsibilities:
- Conduct sustained, high-volume outbound calling to introduce LunaJoy to new clinics across the US.
- Clearly and effectively introduce LunaJoys services to clinic staff, building initial rapport and interest.
- Follow approved call scripts precisely; as a healthcare organization, no improvisation on clinical claims or services is permitted.
- Log accurate records of every call, including outcomes and next steps, in our CRM.
- Follow up on prior outreach as needed to keep momentum with clinics that show interest.
- Meet daily, weekly, and monthly outreach targets for calls made and qualified conversations generated.
- Work collaboratively with the sales team to refine scripts and outreach strategy based on real call outcomes.
- Participate in call quality/QA reviews as part of ongoing coaching and script compliance.
Qualifications:
- Proven experience as an outbound dialer/cold caller, ideally in a call center or BPO environment, with the ability to speak to real metrics (dials per day, conversion rate).
- Clear, easily understood spoken English suitable for phone conversations with U.S.-based clinic staff, C1/C2 level.
- Comfortable with high call volume and consistent rejection throughout the day; this is sustained outbound dialing, not occasional warm outreach.
- Strong ability to follow a script precisely and consistently, given the healthcare context of this role.
- Experience using CRM tools to log and track outreach activity.
- Ability to work effectively in a remote setting with minimal supervision.
Nice to Haves:
- Experience in healthcare, mental health, or telehealth outreach.
- Familiarity with CRM systems such as HubSpot, Salesforce, or GoHighLevel.
- Prior experience in a role where calls were recorded and reviewed for QA.
- Knowledge of mental health services and the ability to communicate their value clearly and compassionately.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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Section · 02
Skills
QAcrmOutboundFront DeskClaimsHealthcareWellnessSalessalesforcebpo
Section · Company
About LunaJoy Health

LunaJoy Health
HiringAI-powered scalable infrastructure + mental health services, starting…
6
employees
2022
4 years old
Atlanta, GA
United States
About
LunaJoy is building the AI-powered care platform for precision mental health—starting with women.
We integrate intelligent automation with specialized clinical services to deliver scalable, life-stage-specific care—from adolescence to pregnancy, postpartum, infertility, miscarriage, perimenopause, and aging. By embedding AI agents into care navigation, triage, and decision support, we reduce costs, accelerate outcomes, and personalize treatment at scale.
Our hybrid care model blends targeted psychotherapy, psychiatric medication management, genetic testing, coaching, and holistic wellness—delivered by a curated workforce of women’s mental health specialists. Through continuous feedback loops, AI segmentation, and predictive insights, LunaJoy is built to scale.
We’re expanding our in-network footprint to make this care accessible across commercial and Medicaid populations—closing equity gaps for women of color, LGBTQ+ individuals, and those most at risk.
Women are twice as likely to experience mental health conditions, and 3x more likely to endure trauma. Yet the system is still built for the “average” patient—ignoring the biological, emotional, and social complexity of women’s lives. LunaJoy is rearchitecting that system with AI at its core—because when we invest in women’s mental health, entire communities thrive.
Industries
Health CareMedicalTherapeutics
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1 reviews
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