Clinic Manager

About Vetic:

Vetic is a fast-growing pet healthcare company focused on delivering holistic, advanced, and compassionate care for pets. With 150+ veterinarians and 65+ centers across India, we provide end-to-end services including consultations, diagnostics, surgeries, grooming, and pharmacy support.

https://vetic.in/about-us

Role: Clinic Manager

Key Responsibilities:

Lead and manage end-to-end clinic operations, ensuring smooth day-to-day functioning

Drive revenue growth by monitoring sales performance, footfall trends, and key business metrics

Ensure exceptional customer experience and high service standards across all touchpoints

Oversee inventory management, procurement, and stock optimization

Manage cash handling, billing processes, and daily financial reconciliations

Implement and enforce SOPs, operational processes, and compliance standards

Lead, train, and motivate clinic staff to achieve performance goals

Collaborate with veterinary and support teams to ensure seamless service delivery

Requirements:

4+ years of experience in operations/clinic/retail management

Strong leadership and team management skills

Proven ability to drive sales and operational efficiency

Excellent problem-solving and decision-making abilities

Strong customer engagement and communication skills