Clinic Housekeeping Supervisor

Job Description – Housekeeping Supervisor

Industry: Healthcare / Clinic

Department: Housekeeping / Facility Management

Designation: Housekeeping Supervisor

Experience: 2–5 Years

Reporting To: Branch Manager / Operations Head

Location: QHT CLINIC, Sector 46, Gurugram, Haryana.

Job Summary

We are looking for a responsible and experienced Housekeeping Supervisor to manage the day-to-day housekeeping and hygiene operations of the clinic. The candidate will be responsible for supervising housekeeping staff, maintaining high standards of cleanliness and sanitation, ensuring adequate availability of housekeeping supplies, and maintaining a hygienic and safe environment for patients, doctors, and employees.

Prior experience in hospitals, clinics, healthcare facilities, hotels, or commercial establishments will be preferred.

Key Responsibilities

• Housekeeping Operations
• Supervise daily housekeeping activities across the entire clinic.
• Ensure proper cleaning and sanitization of:
• Reception and waiting areas
• Consultation rooms
• Treatment rooms
• OT / procedure areas
• Washrooms
• Staff areas
• Corridors and common areas
• Ensure cleaning is carried out according to the clinic's hygiene standards.
• Conduct regular inspections and immediately address cleanliness-related issues.
• Staff Supervision
• Allocate daily duties and responsibilities to housekeeping staff.
• Monitor attendance, punctuality, grooming, discipline, and performance.
• Ensure adequate manpower is available during all shifts.
• Train housekeeping staff on proper cleaning procedures, hygiene standards, and workplace safety.
• Monitor staff performance and provide regular feedback.
• Infection Control & Hygiene
• Ensure proper cleaning and disinfection procedures are followed, particularly in treatment and procedure areas.
• Ensure appropriate cleaning materials and disinfectants are used for different areas.
• Follow clinic protocols for infection prevention and hygiene.
• Ensure proper handling of contaminated materials and waste as per clinic procedures.
• Report any hygiene or sanitation risks immediately to management.
• Cleaning Material & Inventory Management
• Maintain adequate stock of housekeeping materials and consumables.
• Monitor usage of cleaning chemicals, disinfectants, tissue papers, garbage bags, toiletries, etc.
• Maintain inventory records and raise purchase requests before stock-outs.
• Prevent unnecessary wastage and ensure proper utilization of supplies.
• Washroom & Common Area Management
• Ensure washrooms are cleaned and sanitized regularly.
• Check availability of handwash, tissues, toilet paper, sanitizers, and other essentials.
• Conduct regular inspections of common areas and ensure they remain clean throughout operating hours.
• Waste Management
• Ensure proper segregation and disposal of waste according to clinic protocols.
• Coordinate with the concerned team/vendor for appropriate disposal of biomedical and general waste.
• Ensure waste bins are cleaned and emptied regularly.
• Monitor proper labeling and placement of waste bins.
• Vendor Coordination
• Coordinate with external housekeeping, pest-control, laundry, and sanitation vendors when required.
• Monitor the quality of outsourced services.
• Ensure scheduled deep cleaning and pest-control activities are completed on time.
• Report vendor-related issues to the Branch Manager / Operations Head.
• Maintenance Coordination
• Identify maintenance issues such as leaking taps, damaged fixtures, broken tiles, faulty washroom fittings, etc.
• Report maintenance requirements to the Maintenance Supervisor / Operations Team.
• Follow up until the issue is resolved.
• Daily Reporting
• Maintain daily housekeeping checklists.
• Record staff attendance and duty allocation.
• Maintain cleaning schedules and inspection reports.
• Report shortages, damages, complaints, and hygiene-related concerns to management.
• Prepare daily/weekly housekeeping status reports when required.
  

Required Skills

• Strong knowledge of housekeeping and hygiene operations.
• Experience in supervising housekeeping teams.
• Knowledge of cleaning chemicals and equipment.
• Understanding of healthcare hygiene and sanitation standards.
• Good team-management and coordination skills.
• Strong attention to cleanliness and detail.
• Ability to handle complaints and resolve housekeeping issues quickly.
• Good communication and interpersonal skills.
• Basic computer and reporting skills.
• Ability to work under pressure and manage multiple tasks.
  
  

Preferred Experience

Candidates with experience in:

• Hospitals
• Hair Transplant / Aesthetic Clinics
• Diagnostic Centres
• Dental Clinics
• Hotels
• Healthcare Facilities
• Corporate Facilities
  
  

will be preferred.

Qualification

• Minimum 12th pass; Graduate preferred.
• Diploma / certification in housekeeping or facility management will be an added advantage.
• Relevant experience in housekeeping supervision will be considered.
  
  

Key Performance Indicators (KPIs)

• Overall cleanliness and hygiene of the clinic.
• Housekeeping staff attendance and productivity.
• Timely completion of cleaning schedules.
• Patient and staff satisfaction regarding cleanliness.
• Proper inventory management.
• Reduction in wastage of housekeeping supplies.
• Compliance with hygiene and sanitation protocols.
• Timely resolution of housekeeping complaints.
  
  

Ideal Candidate

The ideal candidate should be disciplined, alert, hygienic, and hands-on, with the ability to independently supervise housekeeping operations and maintain a clean, safe, and patient-friendly clinic environment.

Skills: healthcare,hygiene,records,clinic,operations,management