Client Success Partner
Gartner · Gurugram · onsite · Posted 65d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client s business priorities, breakdown challenges, apply logic, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, proving the concept of Gartner services, and stimulating client engagement of products that are used by large client teams.
Responsibilities - Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers
- Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
- Conduct regular reviews of client book of business looking into performance and key client engagement metrics
- 2+ years relevant professional experience - marketing experience preferred
- Bachelor s degree preferred
- Demonstrated experience in content marketing, B2B marketing, or digital marketing, with a strong understanding of how to create and execute campaigns that drive engagement and deliver measurable results.
- Familiarity with marketing strategies, analytics tools, and industry best practices is highly desirable.
- Proven track record of success fueled by a passion for delighting clients
- Strong communication, collaboration, prioritization, critical thinking, and influencing skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Content MarketingManager TechnologyClient EngagementDevelopment ManagerAnalyticsSupply Chainb2b marketingDigital MarketingArtificial IntelligenceRecruitment
About Gartner
Gartner
Management Consulting
3.7k+
employees
1979
47 years old
Stamford, CT
United States
₹18L PA avg
Avg at Gartner
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Gartner provides actionable insights, guidance, and tools that enable faster, smarter decisions and stronger performance on an organization’s most critical priorities.
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Management ConsultingConsultingInternetAnalytics & KPO
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