Client Success Executive

Client Success Executive
Vadodara, Gujarat
Shift: 5:00 PM 3:00 AM (Mon-Fri)
Work Mode: Onsite

Role Overview:
We are looking for an organized and proactive Client Success Executive to manage client communication, administrative coordination, scheduling, documentation, and day-to-day operational support.

Responsibilities:

• Manage emails, calendars, meetings, and appointment scheduling.
• Handle client inquiries through calls, emails, and chat.
• Maintain accurate records, spreadsheets, databases, and documents.
• Coordinate meetings and prepare reports or presentations.
• Conduct online research and complete data-entry tasks.
• Follow up with clients and internal teams for timely updates.
• Provide administrative and operational support across projects.

Requirements:

• Relevant experience in client success, customer service, administration, or virtual assistance.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, Google Workspace, and online tools.
• Strong organizational, multitasking, and time-management abilities.
• Ability to work independently and meet deadlines.

Preferred Skills:

• Experience working with CRM software.
• Basic understanding of social media platforms.
• Strong problem-solving and client-handling abilities.