Client Success Associate

• Streamline client account management process, enhancing operational efficiency and improve overall client satisfaction.
• Excellent communication skills to attend/resolve client issues on calls/Tickets/Mail.
• Facilitate effective communication between clients and the development team, reducing turnaround time and ensure product meet the client's requirements.
• Gather and analyze the client feedback to enhance product features and drive continuous improvement.
• Develop and nurture strong relationships with major industry players.
• Work cross-functionally with other teams to ensure a seamless customer experience.
• Open to work in 24*7 Shifts, rotational weekly off, working from office environment
• Stay up to date on the latest technologies and trends.
  

Qualifications:

• Any Graduate.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team.