Client Solution Manager

Title: Client Solution Manager

Experience: 10-12 years

We are seeking an accomplished Client Solutions Manager to serve as the strategic bridge between prospective clients and internal teams. The role involves analyzing business challenges, shaping technology-driven solutions, and co-creating proposals that align with client objectives. The position will play a key role in articulating solution narratives, engaging with senior stakeholders, and ensuring successful alignment between client needs and delivery capabilities.

Chandigarh

• Understand and analyse client business objectives, industry trends, and pain points to design tailored digital solutions.
• Partner with the Sales team to lead discovery sessions, pitch meetings, and solution workshops with prospects.
• Collaborate with Presales, Delivery, UX, and Technology teams to develop Statements of Work (SoWs), proposals, and solution blueprints.
• Develop compelling, high-quality presentations and proposals that highlight organizational strengths and measurable outcomes.
• Define and evolve solution narratives for key verticals, including Retail eCommerce, Sports, Media Entertainment, EdTech, Healthcare, Automotive, and SaaS.
• Stay abreast of technology trends such as AI, Headless Commerce, and Composable Architecture, and connect them to business value.
• Contribute to RFP responses, pre-sales documentation, and go-to-market strategies.

• Bachelor's Degree.
• Relevant prior experience in Client Solutioning.
• Certifications: product-specific or relevant technologies certifications are advantageous.
• AI proficiency: Ability to leverage AI and use basic AI tools at work to improve efficiency.
• Experience in client engagement, pre-sales, or consulting roles at a digital services or consulting firm
• Ability to build compelling decks or presentations customized to customer pain points
• Proven ability to lead conversations with C-level stakeholders and translate business needs into tech solutions
• Strong understanding of digital platforms (AWS, Adobe, Shopify, Contentful, etc), modern architectures, and product engineering approaches
• Excellent communication and storytelling skillsboth written and verbal
• Prior exposure to global markets (US, UK) and cross-functional collaboration
• Entrepreneurial mindset with an ability to balance structure with adaptability
• Experience working on AI/ML-led products or data-driven transformation projects
• Familiarity with tools like Figma, Miro, CRM platforms, proposal automation, and product management tools
• Exposure to industries like retail, sports, automotive, or healthcare is a plus