Client Solution Manager (Manpower payroll)

Responsibilities:

• Align directly with Sales representatives to provide seamless account support from campaign set-up, launch, delivery, optimization (complete end to end).
• Serve as lead contact for all day-to-day client communication, ensuring exceptional service and troubleshooting appropriately in a timely manner.
• Deep understanding around clients KPIs and ability to monitor and optimize campaigns daily.
• Manage tracking link testing and other QA activities for each app install campaign
• Lead campaign kick-off meetings, manage launch timelines, and streamline communication on campaign updates, troubleshooting, optimization recommendations and final campaign review.
• Communicate with sales, product and engineering teams on daily basis in IN, AU and South Korea
• Maintain strong knowledge of Samsung Ads platform and offerings to serve as the go-to” resource and drive upsell opportunities.
• Produce best practices and learnings based on campaign performance, and provide clients with recommendations to drive renewal business.
• Collaborate with Marketing team for custom ideation and marketing solutions, providing specific overview of client’s objectives and goals.
• Educate and guide new and existing clients on best practices, onboard new clients and proactively address areas where improvement is needed.
• Understand the larger financial picture and drive positive impact towards Samsung Ads’ annual sales growth.

Background/Experience Required:

• 3 - 5 years of experience in campaign management, optimization, and/or ad operations in a revenue generating capacity
• Strong understanding of digital and programmatic advertising
• Previous experience in end to end digital advertising campaign management - campaign setup, optimizations, pre sales and post sales.
• Experience executing programmatic campaigns using DSPs
• Proficiency with ad technology tools, systems, and platforms, including DSPs, DMPs, publisher or agency ad servers, and 3rd party measurement, research, and verification vendors
• Strong communicator with ability to explain complex components in a simple and easy to follow manner.