DELHI · FULLTIME
Client Servicing Manager
Socialbird By Roy
Delhi · onsite · Posted 3d ago
Sourced from
Undisclosed2–7 yrsfulltimeDelhi
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Section · 01
About this role
Job Summary
Client Servicing Manager. Account Management. Delhi. 2+ years.
Key Responsibilities
- Develop and execute client servicing strategies across platforms like Instagram, LinkedIn, and email to ensure project delivery and retention.
- Handle client communications, expectations, updates, and feedback loops for campaigns in hospitality, fashion, IT, or education
- Monitor project timelines, resolve issues, and upsell services to drive account growth
- Analyze client performance metrics and satisfaction scores, reporting insights to optimize services.
- Collaborate with marketing, HR, and internal teams on cross-channel campaigns, ensuring compliance with Indian digital marketing regulations.
Required Qualifications
- 2+ years of hands-on experience in client servicing, preferably in an agency handling hospitality, fashion, IT, or education sectors
- Proficiency in CRM tools (e.g., Google Workspace, HubSpot, Zoho) and project management software.
- Strong relationship management, presentation, and deadline-driven skills with a go-getter attitude
- Excellent communication for client meetings, negotiations, and reporting.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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Section · 02
Skills
crmManager Client ServicingHospitalityHRProject ManagementProject DeliverycomplianceDigital Marketingaccount managementRelationship Management