Client Servicing Manager

Whizz HR is hiring for Client Servicing Manager in Mumbai :

About the Role

We are looking for an experienced Client Servicing Manager – Mainline who can independently manage client relationships, understand business requirements, and drive integrated mainline campaigns from brief to execution. The ideal candidate should have strong exposure to advertising, brand communication, campaign management, and coordination with creative and internal teams.

Key Responsibilities

• Act as the primary point of contact for assigned clients and build strong, long-term relationships.
• Understand client briefs, business objectives, target audiences, and communication requirements.
• Develop clear briefs and coordinate with creative, strategy, production, media, and other internal teams.
• Manage end-to-end execution of mainline advertising campaigns across TV, Print, Radio, Outdoor, and other offline mediums.
• Drive campaign timelines, deliverables, approvals, and execution while ensuring quality and accuracy.
• Prepare presentations, campaign proposals, estimates, status reports, and client updates.
• Coordinate with vendors, production houses, media partners, printers, and other external stakeholders.
• Ensure campaigns are delivered within agreed timelines and budgets.
• Proactively identify client requirements and explore opportunities for account growth.
• Handle client feedback, negotiations, escalations, and ensure timely resolution of issues.
• Monitor project budgets, billing, and commercial requirements in coordination with the finance team.
• Keep track of market trends, competitor campaigns, and evolving advertising practices.
• Participate in client meetings, campaign presentations, brainstorming sessions, and reviews.

Requirements

• 4–8 years of experience in client servicing/account management within a mainline advertising agency.
• Strong understanding of ATL/mainline advertising and offline media.
• Experience managing multiple clients and campaigns simultaneously.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong project management and follow-up abilities.
• Ability to work closely with creative and strategy teams.
• Commercial understanding with the ability to manage budgets and timelines.
• Strong problem-solving skills and ability to work in a fast-paced agency environment.
• Proficiency in PowerPoint, Excel, and other presentation/documentation tools.

Interested candidates can write to us at [HIDDEN TEXT]

Warm Regards

Whizz HR