Client Servicing Manager (Digital Accounts Manager)

Actively hiring

Digital Marketing On Site

Qualifications

Bachelor's Degree

Experience

3-5 Years

Job Summary

Strong Communication Skills Teamwork Skills Project management – managing timelines, managing budgets, quality assurance Digital Marketing – SEO, PPC, Social Media (Organic and Paid), Google Analytics, Facebook Ads Manager, Google Ads, Google Data Studio, Google Analytics Monitoring and Reporting the campaign's performance Business Acumen

Job Description

Primary Function

• Strong Communication Skills
• Teamwork Skills
• Project management – managing timelines, managing budgets, quality assurance
• Digital Marketing – SEO, PPC, Social Media (Organic and Paid), Google Analytics, Facebook Ads Manager, Google Ads, Google Data Studio
• Monitoring and Reporting the campaign's performance
• Business Acumen
  
  

Job Duties And Requirements

• Your primary task is to communicate regularly with our clients regarding all projects & their requirements and coordinate within the team for the same
• Coordinate marketing projects with business owners and senior-level executives
• You are a good team player who understands projects and their priority
• You are expected to build rapport and share a great understanding with the clients
• You are driven by deadlines and are capable of ensuring that the project deadlines are always maintained
• You will be closely working with the operations team and will effectively communicate all information with the client
• You are a dynamic personality who is outgoing in nature and is expected to play the role of a brand custodian
• Onboarding: Onboarding new clients
• Client Communication: Holding regular calls with clients to finalize monthly deliverables and review work completed
• Client Reporting: Monitoring, reporting and presenting client performance data to ensure business goals are achieved
• Project Management: Managing projects to ensure deliverables are completed on time and to the right standards
• New Tech: Managing the implementation of new marketing technology for clients
• Upselling: Identifying and pitching new services to existing clients
• Renewals: Client renewals and upselling
  
  

Required Skills & Qualification

The Key Account Manager (Client servicing Manager) will bring the following skills to the workplace:

• A background in digital marketing as account management and a proven ability to communicate effectively are key to this role
• 3-5 years of experience in client interaction roles in the digital marketing/advertising industry
• Knowledge and experience in the digital marketing environment/digital media are a must
• Experience in marketing data analytics and interpretation is required
• Has been exposed to the practices of modern B2B and digital marketing
  
  

Knowledge of SEO, PPC & Social Media is required

• Strong telephone etiquette and familiarity with B2B emailing is essential
• Proficient in spoken and written English
• Proficient in MS Word, Excel, and PowerPoint. Must regularly create customized reports for clients
• Candidates with familiarity with Google Ads/Analytics would be given preference
  
  

Salary

• To Match Capabilities