MUMBAI · FULLTIME
Client Servicing Executive

8 Bit Media
Mumbai · onsite · Posted 13d ago
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Undisclosed3–8 yrsfulltimeMumbai
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Section · 01
About this role
Job Summary
We are looking for a dynamic, tech-savvy, and hands-on Client Servicing Executive with 1-3 years of experience.
You will work closely with our Account Director, managing multiple brands, campaigns, and client relationships. Your role is critical in ensuring seamless execution, insightful reporting, and proactive client communication.
Requirements
- Analytical, proactive, and highly organized.
- Comfortable working in a fast-paced, multi-tasking environment.
- Hands-on with social media tools, analytics platforms, and AI-powered automation.
- Confident in communication, presentation, and client interactions.
- Curious, eager to learn, and not afraid to take initiative.
Responsibilities
- Serve as the primary point of contact for assigned clients across multiple brands.
- Understand client business goals, campaigns, and KPIs, translating them into actionable agency deliverables.
- Manage daily client communications and project timelines, ensuring smooth campaign execution.
- Develop and maintain insightful reports using analytics tools; propose data-driven optimizations.
- Collaborate with creative, social media, and strategy teams to deliver impactful campaigns.
- Leverage AI tools to automate routine processes, generate insights, and enhance workflow efficiency.
- Prepare and deliver compelling client presentations, pitches, and status updates.
- Monitor social media channels and campaigns, analyzing trends, engagement, and ROI.
- Identify opportunities for upselling and growth within existing client accounts.
- Stay updated on industry trends, social media innovations, and emerging technologies.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
AutomationBrand CommunicationAutomation ToolsAnalytics toolsCampaigndigital platformsanalytics platformsclient presentationsAnalyticsEmerging TechnologiesSocial MediaCampaign ExecutionAI ToolsClient ServicingoperationsArtificial Intelligence