Client Servicing Executive

Executive - Client Servicing

Experience: 0–2 years| Function: Client Servicing / Account Management | Location: Gurugram

About the Role

We're looking for a Client Servicing Executive to support account delivery - helping keep trackers, timelines and communication tight across one or more client accounts. This is a strong entry point into agency account management: you'll work closely with a Manager/AM, get hands-on exposure across every digital discipline, and build the foundation to run accounts independently.

What You'll Do

• Support day-to-day account coordination and client communication under guidance from the account lead
• Maintain trackers, timelines and TATs, and chase internal teams to keep deliverables on schedule
• Help translate client requirements into briefs for SEO, Content, Paid Media, Social and Creative teams
• Assist in preparing status updates, reports and client-ready presentations
• Do a first-pass QC on deliverables before they go to seniors for review
• Track and log client feedback, and follow up until items are closed
• Compile performance data and help spot early gaps or opportunities
• Join client calls to take notes, track action items, and build client-facing confidence over time

What You Bring

• 0–2 years of experience in client servicing, account management, or digital marketing (internships count)
• A working interest in SEO, Paid Media, Social, Content and Creative - you don't need to be an expert yet, but you should be curious
• Strong written and verbal communication
• High ownership and organisational skills - you follow through without being chased
• Comfort with Excel/Sheets and basic reporting
• Ability to manage multiple small tasks in a fast-paced environment

Good to Have

• Prior agency internship or full-time exposure
• Familiarity with GA4, Search Console or Looker Studio
• Exposure to enterprise or multi-stakeholder client environments
• Curiosity about AEO/GEO and AI-driven search

What Success Looks Like

• Trackers and timelines are consistently up to date, with no dropped balls
• Client-facing outputs are accurate and client-ready before they're reviewed
• You're building toward owning client conversations independently
• Seniors trust you with more responsibility over time