Client Servicing Executive SEO & Digital Marketing (UK/US Clients)

Location: Remote (Work from Home)

Shift Timing: 3:00 PM – 12:00 AM IST (UK Business Hours)

Experience: 2-3 Years

Department: Client Services / Account Management

• Managing a portfolio of UK/US-based SEO and digital marketing clients on a daily basis
• Serving as the single point of contact - handling calls, emails, and Zoom meetings independently
• Reviewing SEO deliverables and communicating progress, insights, and results to clients in a clear, value-driven way
• Coordinating with internal SEO, content, and web teams to ensure timely and quality delivery
• Tracking account health - revenue, retention, satisfaction - and reporting weekly/monthly
• Identifying upsell and cross-sell opportunities within existing accounts
• Onboarding new clients and setting expectations from day one

• 3–4 years of experience in client servicing or account management in a digital marketing agency
• Hands-on experience managing SEO clients - you should be comfortable discussing keyword strategy, on-page, off-page, technical SEO, and monthly reporting
• Proven experience handling international clients (UK/US) on a day-to-day basis - calls, emails, reporting
• Excellent spoken and written English - client-facing communication is the core of this role
• Ability to work independently in a remote setup during UK shift hours (3 PM – 12 AM IST)
• Familiarity with tools like SEMrush, Ahrefs, Google Analytics, Search Console
• Working knowledge of CRM and project management tools is a plus

• You have only handled Indian clients or domestic accounts
• You know SEO only theoretically - we need someone who has managed real SEO accounts
• You need heavy supervision or hand-holding on client communication
• You're looking for a day shift

This role is best suited for candidates with 3–4 years of experience. Please apply only if your experience and expectations align with a mid-level position.