Client Servicing Executive- HR

Client Management

• Manage day-to-day relationships with existing clients and ensure high levels of client satisfaction.
• Understand client requirements and coordinate internally to ensure timely delivery.
• Identify opportunities to increase business and introduce additional TASC services.
• Build relationships with multiple stakeholders across existing accounts.

Client Mining & Business Development

• Identify and map new stakeholders within existing client organisations.
• Research and map new companies and potential clients across target sectors.
• Generate new leads through networking, research, referrals, LinkedIn, and outbound campaigns.
• Conduct client meetings, understand requirements, and support proposals and commercial discussions.
• Convert opportunities into new business and achieve assigned sales targets.

Marketing & Campaigns

• Support and execute targeted client outreach and marketing campaigns.
• Work with the marketing team to develop account-specific campaigns and lead-generation initiatives.
• Track campaign responses and follow up with prospective clients.

Operations & Account Support

• Support onboarding, documentation, invoicing, employee queries, and other operational requirements where needed.
• Coordinate with internal HR, recruitment, finance, and operations teams to resolve client requirements.
• Maintain accurate client and sales information in Salesforce/CRM.

Requirements

• 2–5 years of experience in account management and sales in recruitment, staffing, outsourcing, insurance, consulting or a related B2B environment.
• Strong communication and stakeholder management skills.
• Comfortable with both sales and operational responsibilities.
• Strong research, networking, and lead-generation skills.
• Ability to identify decision-makers and map organisations effectively.
• Commercially driven with a proactive approach to business development.
• Strong organisational skills and ability to manage multiple accounts and priorities.