Client Servicing Executive - Digital Marketing
e-Intelligence · Not specified · onsite · Posted 35d ago
Not disclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
You Will Be Responsible For
- Managing a portfolio of UK/US-based SEO and digital marketing clients on a daily basis
- Serving as the single point of contact - handling calls, emails, and Zoom meetings independently
- Reviewing SEO deliverables and communicating progress, insights, and results to clients in a clear, value-driven way
- Coordinating with internal SEO, content, and web teams to ensure timely and quality delivery
- Tracking account health -revenue, retention, satisfaction - and reporting weekly/monthly
- Identifying upsell and cross-sell opportunities within existing accounts
- Onboarding new clients and setting expectations from day one
- 2-3 years of experience in client servicing or account management in a digital marketing agency
- Hands-on experience managing SEO clients - you should be comfortable discussing keyword strategy, on-page, off-page, technical SEO, and monthly reporting
- Proven experience handling international clients (UK/US) on a day-to-day basis -calls, emails, reporting
- Excellent spoken and written English - client-facing communication is the core of this role
- Ability to work independently in a remote setup during UK shift hours (3 PM – 12 AM IST)
- Familiarity with tools like SEMrush, Ahrefs, Google Analytics, Search Console
- Working knowledge of CRM and project management tools is a plus
- You have only handled Indian clients or domestic accounts
- You know SEO only theoretically - we need someone who has managed real SEO accounts
- You need heavy supervision or hand-holding on client communication
- You're looking for a day shift
Sourced from foundit
Skills
Technical Seoproject management toolsSearch ConsoleAnalyticskeyword strategySEOSemrushAhrefs
About e intelligence
e-Intelligence
IT Services & Consulting
25
employees
2005
21 years old
Sheffield, South Yorkshire
England
₹4.7L PA avg
Avg at e intelligence
About
e-Intelligence is a leading digital marketing agency providing comprehensive online solutions for businesses, enhancing visibility and engagement in the digital landscape.
Industries
IT Services & ConsultingFinancial Services
Employee ratings
10 reviews
4.3/ 5
Culture
4.2
Career growth
4.2
Work-life
4.7
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